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St Stephens Medical Partnership

We are committed to providing high-quality, patient-centred care and supporting the health and wellbeing of our community.

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Important Information about Maple View Surgery

⚠️ Maple View will close 4pm Tuesday 17th February – Please see practice news for more information:

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You and Your General Practice

This guide tells our patients what to expect from your general practice (GP) and how you can help them, so you get the best from the National Health Service (NHS).

NHS Herefordshire and Worcestershire Integrated Care Board (ICB) would like to invite you to help others with their healthcare journey by sharing your experience of your GP Practice through the form below. Please do not use this form if you wish to make a complaint.

You and Your GP Feedback Form

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St Stephens Surgery
Monday 8:00am-6:30pm
Tuesday 7:15am-8:00pm
Wednesday 8:00am-6:30pm
Thursday 7:15am-6:30pm
Friday 8:00am-6:30pm

Maple View Medical Practice
Monday 8:00am-6:30pm
Tuesday 8:00am-6:30pm
Wednesday 7:15am-6:30pm
Thursday 8:00am-6:30pm
Friday 8:00am-6:30pm

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

At St Stephens Medical Partnership, we offer Enhanced Access appointments. This is where additional appointments are offered to patients during the evening and weekend. This provides convenience for patients who find it difficult to come into the surgery during the normal working day.

Appointments may also be available within the PCN (Primary Care Network). This means that our care navigators may offer you an appointment remotely or at another practice, to help meet the demand for appointments.

The PCN practices are: Elgar House Surgery, St Stephens Surgery including Maple View Medical Centre, Hillview Medical Centre, The Dow Surgery and The Bridge Surgery.

Please contact our care navigators if you wish to book one of these appointments. 

Latest News

Important Notice: Site Access Update

9th February 2026

Please be advised that on Tuesday, 17th February, the Maple View site will be closed to the public from 4:00 […]

read more about Important Notice: Site Access Update

📢 Please remember to cancel your GP appointments if you can’t attend

2nd February 2026

Every missed appointment means lost time that could have been used to help another patient. By cancelling in advance, you […]

read more about 📢 Please remember to cancel your GP appointments if you can’t attend

🌸 Kingfisher PCN Spring Newsletter 🌸

2nd February 2026

Spring is a season of fresh starts, and at Kingfisher Primary Care Network (PCN) we’re pleased to share our Spring […]

read more about 🌸 Kingfisher PCN Spring Newsletter 🌸

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You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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